Contact Oudgo within 7 calendar days after carrier-recorded delivery to request a return or exchange. Approval is not automatic: the product must be eligible, unused, unaltered and in its original packaging with included accessories unless it arrived damaged or defective. Used, burned, applied, personalized, customized, clearance or final-sale items are excluded as described in the policy. For an approved eligible return, Oudgo provides a prepaid label or equivalent arrangement. Read the complete Refund & Returns Policy and wait for authorization before mailing anything.
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