Privacy Policy
At Oudgo, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website https://oudgo.com and use our services.
By accessing our website, you agree to the practices described in this policy. If you do not agree with this policy, please do not use our services.
1. Information We Collect
We collect the following types of information to improve your shopping experience:
🔹 Personal Information: Name, email address, phone number, shipping and billing address.
🔹 Payment Information: When you make a purchase, we process payment details securely through third-party providers (we do not store your payment information).
🔹 Order Details: Information about the products you purchase, order history, and preferences.
🔹 Website Usage Data: IP address, browser type, pages visited, and time spent on our website, collected through cookies and analytics tools.
2. How We Use Your Information
We use the information collected for the following purposes:
✅ Order Processing: To fulfill and deliver your orders, process payments, and provide order-related support.
✅ Customer Support: To respond to inquiries, handle returns, and improve customer service.
✅ Marketing & Promotions: To send newsletters, special offers, and personalized recommendations (only if you opt-in).
✅ Website Improvement: To analyze user behavior and optimize our website for a better shopping experience.
We do not sell or rent your personal data to third parties.
3. Cookies & Tracking Technologies
🔹 Our website uses cookies to enhance your experience. Cookies help us remember your preferences, analyze site traffic, and personalize content.
🔹 You can manage your cookie settings in your browser to disable or delete cookies at any time.
Third-party services we use include:
🔹 Google Analytics – for website traffic analysis.
🔹 Facebook Pixel – for targeted advertising.
4. Data Protection & Security
We implement strict security measures to protect your personal data:
🔐 Secure Socket Layer (SSL Encryption) to protect online transactions.
🔐 Restricted access to sensitive information.
🔐 Compliance with data protection laws (GDPR, CCPA) for global customers.
Despite our best efforts, no method of data transmission is 100% secure. In the event of a data breach, we will notify affected users promptly.
5. Third-Party Links & Services
Our website may contain links to third-party websites (e.g., payment gateways, social media). Oudgo is not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies before providing any personal information.
6. Your Rights & Choices
As a user, you have the following rights regarding your data:
🔹 Access & Correction: You can request a copy of your personal data and correct inaccuracies.
🔹 Data Deletion: You can request the removal of your personal information from our systems.
🔹 Opt-Out of Marketing: You can unsubscribe from marketing emails at any time using the “Unsubscribe” link.
To exercise these rights, please contact us at admin@oudgo.com.
7. Data Retention Policy
We retain personal data only for as long as necessary:
📌 Order Information: Retained for 5 years to comply with tax and legal requirements.
📌 Marketing Data: Retained until you opt-out.
📌 Inactive Accounts: Deleted after 2 years of inactivity.
8. Children’s Privacy
Our website is not intended for children under 13 years old. We do not knowingly collect personal data from minors. If we discover such data, we will delete it immediately.
9. Policy Updates & Changes
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Continued use of our website implies acceptance of these changes.
Last updated: January 12, 2025
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
📧 Email: admin@oudgo.com
📞 Phone: +84 375096626
We appreciate your trust in Oudgo and are committed to protecting your privacy.