Shipping & Delivery

At Oudgo, we are committed to delivering your orders promptly and securely. Below, you will find detailed information about our shipping process, estimated delivery times, and shipping methods based on your location.

Order Processing Time

All orders are processed within 3 to 5 business days. Once your order is processed, you will receive a confirmation email with tracking details. Please note that processing times may vary during peak seasons or due to high order volumes.

Shipping Zones & Delivery Times

We offer free shipping worldwide on orders of $299 or more, with different shipping options depending on your region.

Tracking Your Order

Once your order is shipped, you will receive an email with tracking information. You can track your order using the provided tracking number through our logistics partners’ websites.

Customs & Import Taxes

For international orders, customs fees and import duties may apply based on your country’s regulations. Oudgo is not responsible for any additional charges that may occur during customs clearance. We recommend checking with your local customs office for more details.

Shipping Policy Notes

• Delivery times are estimates and may vary due to customs processing, weather conditions, or other unforeseen circumstances.
• If your order is delayed beyond the expected delivery window, please contact our support team at admin@oudgo.com for assistance.
• We do not ship to P.O. Boxes or military addresses.

Need Assistance?

If you have any questions about your order, shipping times, or delivery options, feel free to contact us via email at admin@oudgo.com or call us at +84 375096626.