At Oudgo, we want to ensure a smooth and hassle-free shopping experience for our customers. Below, you’ll find answers to the most common questions related to placing an order, payment, order status, and modifications.
Can I change or cancel my order after placing it?
Contact Oudgo as soon as possible if you need to change or cancel an order. Include the order number and the exact requested change. We will check the order status, but a change or cancellation is not guaranteed once processing, customization, packing or dispatch has begun. If the parcel has already shipped, the order cannot be rerouted or cancelled through this FAQ; the applicable delivery and return rules will apply. Email admin@oudgo.com or use the Contact Us page.